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FAQ
The FAQ section is an excellent way to help visitors to your site get answers to commonly
asked questions. If you would like examples on some of the uses of FAQs, please see this sites
FAQ section.
FAQs are very flexibly and support HTML, images, PDFs, CSS, and Javascript.
You will see several bits of information about each FAQ.
To edit a current FAQ you simply need to click the dot in front of the entry. If you want to view the entry you need to click on it's question. This will take you to a full page view of the entry.
Question:
This is the FAQs question. Common questions revolve on how to do something specific. For example, if you sell a particular item, you could create a questions like "How do I place an order online?"
You may also assign the FAQ to a group if you create one. If you have numerous FAQs this will help visitors find the help they need more quickly.
A sort order can be specified here as well. A sort order is simply a way to organize your FAQs. If you want this FAQ to be on the top of your list you can give it a sort order of 1. If no sort order is given then all your FAQs will be sorted in the order they were added.
The last thing you can do here is reset your counters. Every time someone views the FAQ, a counter is increased. The date FAQ was seen is also logged. If you click the box "reset Counters/Dates" both the date and counter will be reset back to 0 when the FAQ is saved.
Answer:
This is the answer to the question asked above. This section supported HTML, CSS, Javascript, images, PDFs, and plain text.
Upload Images for Page Content (GIF, JPG, PNG):
This section allows you to upload images for your FAQ. For specifics on how to use images, please see Using Images.
Upload PDF for Page:
This section enables you to upload PDFs for your FAQ. For additional information on how to use PDFs, please see Using PDFs.
Current Images:
This lists your current images.
Current PDFs:
This section shows your current PDF documents.
Finally, you need to click the SAVE button at the bottom of the page. Also remember you may go back in and edit any FAQ at any time.
Viewing FAQs
When you select FAQs from your administrative menu, a list containing all your FAQs will appear. |
You will see several bits of information about each FAQ.
- The Sort Order of the FAQ
- The Date the FAQ was posted
- The Question of the FAQ
- The last time the FAQ was viewed
- The total number of views for the FAQ
 |
To edit a current FAQ you simply need to click the dot in front of the entry. If you want to view the entry you need to click on it's question. This will take you to a full page view of the entry.
Adding a FAQ
To add a new FAQ, you need to click the ADD button at the top of your list screen. Once you do this you will be taken to a page that will show you all of the different sections that can/need to be filled out. The following is a walkthrough of each section.Question:
This is the FAQs question. Common questions revolve on how to do something specific. For example, if you sell a particular item, you could create a questions like "How do I place an order online?"
 |
You may also assign the FAQ to a group if you create one. If you have numerous FAQs this will help visitors find the help they need more quickly.
A sort order can be specified here as well. A sort order is simply a way to organize your FAQs. If you want this FAQ to be on the top of your list you can give it a sort order of 1. If no sort order is given then all your FAQs will be sorted in the order they were added.
The last thing you can do here is reset your counters. Every time someone views the FAQ, a counter is increased. The date FAQ was seen is also logged. If you click the box "reset Counters/Dates" both the date and counter will be reset back to 0 when the FAQ is saved.
Answer:
This is the answer to the question asked above. This section supported HTML, CSS, Javascript, images, PDFs, and plain text.
 |
Upload Images for Page Content (GIF, JPG, PNG):
This section allows you to upload images for your FAQ. For specifics on how to use images, please see Using Images.
 |
Upload PDF for Page:
This section enables you to upload PDFs for your FAQ. For additional information on how to use PDFs, please see Using PDFs.
 |
Current Images:
This lists your current images.
 |
Current PDFs:
This section shows your current PDF documents.
 |
Deleting a FAQ
To delete a FAQ event you need to check the box labeled "You MUST check this box first to Delete this FAQ", then click the DELETE button. The Calendar Event is now permanently deleted. The event CANNOT be recovered. |
Finally, you need to click the SAVE button at the bottom of the page. Also remember you may go back in and edit any FAQ at any time.